Terms, Policies and Guidelines


The following terms, policies and guidelines set out the legal framework, standards and rules of behaviour for us, our partners and our suppliers. They enable us to ensure the quality of our products and services for our customers, and that we always and at all times act in a lawful, ethical and socially conscious manner.


General documents:

Mission Statement

Code of Conduct

Data Privacy Declaration

Ethical Due Diligence Directive

Whistleblowing Directive


Documents for customers:

General Terms and Conditions (GTC)

Data Provision Requirement

Paper & Cardboard Handling

Transport Damages



Documents for suppliers:

General Conditions of Purchase (GCP)

Delivery Instructions